手机投诉信英文范文（Letter of Complaint Regarding Mobile Phone Service）

最佳答案Letter of Complaint Regarding Mobile Phone Service Introduction Dear Sir/Madam, I am writing this letter to express my dissatisfaction with the mobile phone ser...

Letter of Complaint Regarding Mobile Phone Service

Introduction

Dear Sir/Madam, I am writing this letter to express my dissatisfaction with the mobile phone service provided by your company. As a loyal customer for the past 2 years, I have experienced a number of issues that have prevented me from using my phone efficiently.

First Complaint: Network Coverage

The first issue I would like to raise is the problem of network coverage. Despite living in an area with good signal strength, I have noticed that my phone frequently drops calls and loses network connection. This is especially frustrating when I am in the middle of an important conversation or trying to access the internet. I have contacted your customer service team on numerous occasions to report this problem, but it has yet to be resolved.

Second Complaint: Slow Data Speeds

My second complaint concerns the slow data speeds that I have been experiencing lately. As a user who relies heavily on data usage, I require a fast and reliable internet connection to carry out my daily tasks. However, recently I have noticed that the speed of my internet connection has decreased significantly, making it difficult for me to complete even the simplest of tasks. I have run several speed tests using different devices and have found that the speeds are far below what your company advertises.

Conclusion

In conclusion, I feel that the service provided by your company has been subpar and has not met the standards that I expect as a customer. I would appreciate it if you could address the concerns mentioned above and take the necessary steps to improve the overall quality of your mobile phone service. I look forward to hearing a prompt response from you regarding this matter. Thank you for your attention. Sincerely, [Your Name]